Effective Date: 20-11-2025
At Inika Health Pvt. Ltd., we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding the data you share with us through https://inikahealth.com or while engaging with our services.
1. Information We Collect
When you interact with our website, place an order, or contact us, we collect the following types of data:
1.1 Personal Information
1.2 Payment Information
1.3 Technical & Usage Data
-
IP address
-
Device type and browser
-
Location (approximate, based on IP)
-
Cookies and usage logs
-
Pages visited, session duration, and referral source
2. How We Use Your Information
Your data is used only for legitimate business purposes, including:
-
Processing and fulfilling orders
-
Sending order confirmations and shipping updates
-
Customer support and service requests
-
Personalizing your shopping experience
-
Running promotions (only if you’ve opted in)
-
Improving our website, performance, and marketing efforts
We do not sell your personal data to third parties.
3. Sharing Your Information
We share your information only with trusted third parties necessary to deliver services:
-
Logistics partners for shipping and delivery
-
Payment gateways for processing payments
-
Customer support systems for ticket resolution
-
Analytics tools for improving our website and product offerings
All third parties are required to protect your data and use it only for the intended purpose.
4. Data Security
We implement strict measures to ensure your data is safe and secure:
-
SSL encryption for data transfer
-
PCI-compliant payment gateways
-
Limited access to sensitive information
-
Regular malware scanning and vulnerability assessments
While we follow industry-standard practices, no method of transmission over the internet is 100% secure. By using our site, you accept this risk.
5. Your Rights
You have full control over your personal information. You may:
-
Request access to the data we hold about you
-
Correct or update your information
-
Request deletion of your data (except data required for compliance or recordkeeping)
-
Withdraw marketing consent at any time by unsubscribing or contacting support
To exercise any of these rights, email us at: support@inikahealth.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Improve your browsing experience
-
Save cart items and session preferences
-
Analyze site traffic and user behavior
You can modify cookie settings in your browser. Disabling cookies may affect site functionality.
7. Retention of Data
We retain your information:
-
For as long as required to fulfill the purpose it was collected for
-
To comply with legal obligations and resolve disputes
-
For internal analysis or customer service improvement
8. Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we’ve collected data from a minor without parental consent, we will delete it immediately.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately before engaging.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new Effective Date. Continued use of our site after such updates constitutes your acceptance of the changes.
